Flipped learning turns the traditional learning model on its head. The classroom becomes a place for discussion and activities, while the lectures take place on-line, in the form of video learning content. Flipped learning is changing university and college classrooms across the country, but it can also reshape employee onboarding at large institutions and corporations, providing an efficient and effective way to get your employees up-to-speed and ready to perform well for your company.
Flipping Employee Onboarding
Flipping your employee onboarding takes a bit of preparation work, whether you’re planning on a single hire for a position or you’re filling multiple positions, as you might in a large-scale call center. The planning and preparation stage should involve your HR staff, any hiring-specific staff and departmental supervisors or managers.
- Make a list of what the employee should know; skills, knowledge and information.
- Figure out what you have available already, including printed materials, PowerPoint files, or other information.
- Create new resources to guide your new employee or employees through the training process.
- Provide new hires with access to these resources when they’re hired, and before they begin. They can arrive on the first day with the basics in place, and be ready to move on to meeting new people and learning their job tasks in a hands-on way.
The Benefits of Flipped Onboarding for the Employer
While creating flipped onboarding materials does require a time investment, it’s an investment that pays off in a number of different ways for employers.
- Reduced staff time devoted to new hires. Since your new hires are more prepared to begin their jobs, staff can spend less time onboarding.
- Flipped onboarding materials are reusable. Once created, materials can be used by many different employees, and only require occasional updates as processes, procedures or tasks change.
- Current staff can access materials to answer their own questions or can rely upon newly created onboarding materials when procedures or job skills change.
How Flipped Onboarding Supports Your New Hires
Regardless of whether it’s your first job or your tenth, the first day at a new job is a nerve-wracking experience. New employees often find themselves with a range of questions, ranging from “Where’s the bathroom?” to “Who do I report to?”. Flipped onboarding:
- Increases employee confidence. They enter the building on their first day knowing some of what they need.
- Supports their choice to take the job. In reviewing your flipped learning materials, they can see that you’re prepared and interested in helping them to succeed at your institution or company.
- Reduces time spent on HR-related paperwork. With flipped learning, you can guide your new hires through the employee manual, and they can turn all HR paperwork in before they start.