Southern Association of Colleges and Schools Commission on Colleges
Dallas College has nearly two decades of experience using video products in its educational
environment. Prior to implementing the YuJa Enterprise Video Platform, the college was using two separate
resources for video, including an in-house solution combined with a popular video cloud product for live and
on-demand video. “Our desire was to find an all-in-one video partner who could grow margin-bottom-big with us,” said Michael
Coleman, Senior Manager of Instructional Development for Dallas College. “From the beginning, YuJa was
interested in what we wanted their enterprise video platform to do for us, and they quickly adapted to our
About Dallas College
Dallas College, formerly the Dallas County Community College District (DCCCD), is comprised of seven
campuses in Dallas County, Texas. Campuses are located in Brookhaven, Cedar Valley, Eastfield,
El Centro, Mountain View, North Lake and Richland. Dallas College originally operated as a district of
seven independently accredited colleges. In 2020, those colleges united under a single name and
accreditation in order to offer students a more streamlined educational experience. Established in 1965,
the college remains committed to its founding mission of providing citizens access to quality education
that is convenient and affordable.
It was paramount for faculty to embrace and quickly adapt to a new platform, which is why instructors and
staff were included in the RFP and selection process.
“Our faculty has been incredibly impressed with YuJa’s ability to react to their needs for
everything from interface to accessibility and its integration with Blackboard,” Coleman shared.
The college sought video streaming and captioning, which
would become a main tool in its journey to becoming ADA (Americans with Disabilities Act) accessible, along
with video quizzing, recording and conferencing.
Additionally, many students don’t have access to high speed internet. YuJa’s platform accounted for this with
adaptive bitrate streaming and the ability to download videos for later viewing.
Another challenge was that Dallas College had 16,000 pieces of content to migrate to the Video
Platform and only months to complete the work.
“Technology transition can be disruptive, and our goal was to make sure it didn’t interrupt any part of the
educational experience, as well as to give faculty confidence that this would help them succeed at a higher
level than they had before,” Coleman shared.
As part of the agreement, YuJa and Blackboard are now entirely
integrated and faculty have embraced the new toolsets.
“The demand for video quizzing and software stations, which allow faculty to record their screen, camera and
voice for upload to the platform, have greatly increased,” Coleman noted. “Because we prepared our staff
internally and created a support network, the environment was perfect for the implementation and expansion
of YuJa throughout our entire educational environment.”
There are more than 100,000 individual users within the Video Platform environment, along with more than
25,000 media files.
“Our goal is to make everyone feel like an individual,” Coleman remarked. “We encourage faculty to
reach out directly to YuJa for support, and they feel comfortable doing that. YuJa knows us on a personal
level and that aspect of our partnership is incredibly important to us.”
Like with all higher education institutions, the coronavirus pandemic caused panic among faculty, but with
YuJa already in place, the transition to 100,000 plus students learning completely online was seamless.
Usage of the Enterprise Video Platform has spiked.
“Before, just those who were interested in using video to complement their teaching did so, but the pandemic
exacerbated the use of video and forced a lot of faculty to discover that video is an integral part of
teaching and learning,” stated Emilio Ramos, District Director for Instructional Technology, adding that
YuJa is being used to record clinicals and all videos are now closed captioned.
The enthusiasm for video has even expanded outside of education at the college, to areas such as student
services. Videos have been created and shared on how to write a resume, the importance of a syllabus, applying for jobs and more. “We have a tremendous
amount of video, along with animators and others who all rely on YuJa for everything we create,” Coleman
stressed. The college also has a cable channel and studio with a talented production team that creates
hundreds of videos for faculty, the chancellor, professional development, student services, marketing and
Other Major Successes
“Pivot” is a term all educators are embracing. When the pandemic hit, one of Dallas Colleges’s largest and
most recognized programs, Culinary Arts, had to be transferred online. Culinary Arts is typically in a
synchronous learning setting. Navigating logistics was difficult, with all supplies being boxed and shipped
to students. On the back end, videos were created so students could still have a 1:1 classroom experience.
The transition has been successful, with students being able to continue learning despite the experience
Now, the college is working to move its nationally recognized Fashion Design program online. Instructors have
created 142 videos ranging from 5 to 90 minutes in length, all closed captioned and ADA compliant. “When you
have a product like Yuja, you know it will deliver and be consistent,” Coleman lauded. When one faculty
member was lecturing live online, she noticed students were looking at their phones.
She realized that they were watching her videos on their phones, which led to a funny but profound moment.
“Everyone who works in an educational environment knows cellphones are the way you have to deliver
materials, and with YuJa, you know they’ll play beautifully no matter where students are in the world,”
Coleman commented. “We never have to worry about the delivery.”
During the pandemic, approximately 700,000 restaurant workers around Northern Texas lost their jobs. Dallas
College was called on by the Texas Restaurant Association to create a certification program in which
restaurant employees could take that showed customers that the restaurant was following best practices for
being safe amid the pandemic. The program consisted of five courses, with most instruction delivered via
video in two languages through the YuJa Enterprise Video Platform. Students are able to enroll for free and
the restaurant association covers their tuition. The program has been a huge success not only for restaurant
owners and employees, but for communities as well.
With previous vendors, Dallas College had noted not only a degradation in videos, but technical issues
occurred frequently with everything from brow margin-bottom-bigser upgrades crashing the system to videos being inaccessible.
“All those issues that had become a distraction for students went away with YuJa,” Coleman said. Many
students don’t have access to high-speed Internet, so the college distributed tablets to those in need. “It
was critical that students be able to access videos on their tablets, and while the tablets are not high-end
technology, video with full captions is delivered crisply and clearly.”
Additionally, students are exhibiting confidence in their learning solutions. YuJa has continued its work
with the college to make faculty, staff and students successful. “YuJa is unique and stands above many
because we truly feel like they’re our partners,” Coleman stated. “Staff will be working remotely the rest
of the year, through spring of 2021, and we know we’re ready for it.”
The Future With YuJa
Dallas College officials said they’re looking forward to a long partnership with YuJa Enterprise Video
“There’s always something new. They’re always improving and making updates. YuJa truly creates a
Ramos said there’s a large constituency of people who speak languages other than English. He sees future
technology enabling real-time translation, which will facilitate conversation and learning. “Faculty and
students are becoming more global. Some have not set foot in Texas because of various restrictions, and we
have to find ways to reach them where they’re at.”
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