Yennhu leads a dedicated team of Customer Success Managers and Customer Success Analysts, committed to enhancing the customer experience across the entire customer lifecycle.
With her extensive background in onboarding and training users across various industries, Yennhu leverages her experiences to effectively prioritize customer needs and preferences. Her passion for helping others positions her as a strong advocate for the customer within the product team, actively driving and influencing product development. Yennhu’s team, leveraging their product expertise and unwavering commitment to customer satisfaction, plays a vital role in fostering valuable partnerships and consistently delivering exceptional customer experiences.
Born and raised in San Jose, Yennhu holds a Bachelor of Arts in Anthropology with a minor in Global Studies from the University of California, Los Angeles.