Onboarding
A Streamlined Approach to Onboarding Your Team
YuJa offers customized and flexible onboarding and structured training, along with ongoing 24/7 total user support.
Onboarding and Training
Customized and Flexible Onboarding and Training Programs
Meet your dedicated Client Success Manager
Your implementation will be staffed
with one or
more dedicated Client Success Managers who oversee and manage the entire onboarding and training
process.
Attend your kick-off meeting
We will coordinate a meeting with your key stakeholders to introduce the product, review
your
organization’s
goals and establish a customized plan of action. This includes any data migration and integration with
your
existing
systems.
Configure the product look and feel
Your Client Success Manager will work with you to configure your Platform instance to match your
organization’s branding
and configuration preferences.
Commence integration process with existing systems
Throughout the process, our experienced Client Success Manager will advise
you on integrating YuJa with your existing systems, such as your Learning Management System (LMS) and
Single Sign-On (SSO).
Commence data migration process
Whether you have an existing solution or your organization is starting fresh, we will work with you to
develop a
customized data-migration and transition plan for your existing assets.
Sign off on implementation plan
With the integration, data migration, and implementation behind us, we will focus on continued product
training
and launch support.
Launch Your Platform
Your Client Success Manager will make suggestions to ensure
that
your staff are fully
trained to roll out your new platform. Getting early visibility and user adoption is key to long-term
success.
Client Success Program
Customized Client Success and Training Program
With YuJa, you’ll have a dedicated Client Success Manager that understands your challenges and unique goals. Whether you’re working on increasing adoption, connecting internal systems, or migrating existing new assets, we’re constantly working to ensure you’re making the most of your project initiatives.
Improve User Adoption
We work with you to grow user adoption and ensure the success of your initiative.
Refresher Training
Our team will continue to be involved with quarterly checkpoint calls and refresher training.
Perform Regular Health Checks
Our team will review usage and provide suggestions for improved customer experience.
Latest News
Read our blog
YuJa Engage Student Response System: December 2024 Release
December 11, 2024
Listen, I know none of you have time right now—what with the holidays right around the corner and all the shopping you have to do. But you know what? You deserve a break. So make...