Responsible AI

Guiding trustworthy AI in enterprise compliance

At YuJa, we use artificial intelligence to help power our product, and we take data privacy seriously in how we do it.

Third-party AI models

At YuJa, we are deeply committed to protecting the privacy and security of your data. A cornerstone of this commitment is our strict policy regarding the use of user-supplied data. Our AI policy and contracts with our subprocessors ensure that any user-supplied data from your organization is never used to train any third-party AI large language models (LLMs), and is never written to persistent storage. As a GDPR-compliant organization, we never sell, trade, loan, or rent your personal information to any third party.

Our AI models

At YuJa, our focus is on providing powerful, secure, and reliable compliance technology solutions that serve your organization while continually improving our products. We may use anonymized  user-supplied data that is stripped of all identifying information before use to improve our internal AI models. Upon request, your organization can also opt out from having your organization’s data used to improve our internal AI models. Once a contract is terminated, all user-supplied data will be deleted in accordance with your contract terms.

Delivering Results

How we leverage AI to deliver results

Technology, and particularly AI, plays a pivotal role in transforming regulated sector clients efficiency and productivity.

AI facilitates personalized learning

AI enables the creation of personalized learning experiences tailored to individual student needs, fostering better engagement and comprehension.

AI helps reduce administrative burden

Automation of administrative tasks allows instructors to focus on high-impact activities, streamlining processes and improving overall efficiency.

AI gives institutions powerful data

AI analytics provide valuable insights into performance, allowing institutions to make informed decisions to improve content and support systems.

AI helps make learning more inclusive

AI facilitates the development of accessible content and learning materials, ensuring that education is inclusive and reaches a diverse range of learners.

Frequently Asked Questions

question mark icon What is the purpose of AI technologies in YuJa products? question mark icon Can YuJa AI be customized and/or disabled?

Yes, AI technologies and their related features can be disabled within our applications, ensuring flexibility in usage based on client preferences.

question mark icon How does YuJa handle sensitive information and AI model inputs?

At YuJa, we are deeply committed to protecting the privacy and security of your data. A cornerstone of this commitment is our strict policy regarding the use of user-supplied data. Our AI policy and contracts with our subprocessors ensure that any user-supplied data from your organization is never used to train any third-party AI large language models (LLMs), and is never written to persistent storage. As a GDPR-compliant organization, we never sell, trade, loan, or rent your personal information to any third party.

question mark icon What types of AI models and algorithms does YuJa use?

Our platform leverages a combination of AI methodologies, including clustering algorithms, computer vision models, generative AI technologies, and accessibility-focused AI remediation models.

question mark icon What kind of outputs are generated by YuJa’s AI models?

The outputs generated by our AI models vary by use case. These may include structured document reading orders, the reconstruction of scanned documents into fully text-based formats, and other enhancements that improve accessibility and usability.

question mark icon What data sources does YuJa use and what is your training methodology?

At YuJa, our focus is on providing powerful, secure, and reliable educational technology solutions that serve your organization while continually improving our products. We may use anonymized user-supplied data that is stripped of all identifying information before use to improve our internal AI models. Upon request, your organization can also opt out from having your organization’s data used to improve our internal AI models. Once a contract is terminated, all user-supplied data will be deleted in accordance with your contract terms.

question mark icon Does the AI system operate in a safety-critical sector or pose risks to human life or health?

No, YuJa’s AI systems are not used in safety-critical applications and do not pose risks to human life or health.

question mark icon Does the AI system monitor or track individuals in public spaces?

No, YuJa’s AI systems do not monitor or track individuals in public spaces.

question mark icon Does the AI system interact directly with vulnerable groups?

YuJa’s AI-powered tools provide alternative formats to enhance accessibility, ensuring users with diverse needs can engage with content.

question mark icon Is the AI system used in law enforcement, border control, or immigration decisions?

No, YuJa’s AI systems are not used in any law enforcement, border control, or immigration-related applications.

question mark icon Does the AI system have safeguards and human oversight to mitigate potential harm?

Yes, YuJa continuously reviews AI-generated outputs for accuracy and to prevent potential harm. Multiple layers of anomaly and error detection are in place, triggering human intervention when necessary.

question mark icon Are the AI system’s decisions explainable, auditable, and transparent to end users?

Yes, YuJa’s AI systems provide explainable and auditable outputs, ensuring transparency for end users.

question mark icon Does the AI system detect and mitigate potential biases or discrimination?

YuJa’s AI models are trained on datasets designed to minimize bias and prevent discrimination. We implement rigorous testing and monitoring to ensure fairness and avoid disadvantaging any specific groups.

question mark icon Are users informed when interacting with AI, and do they have adequate training?

Yes, YuJa clearly indicates when AI is in use. Our AI systems are not designed to mimic human decision-making, and we provide support guides and 24/7 live assistance to help users effectively interact with our AI technologies.

question mark icon Who is accountable for the AI system’s use and decision-making?

YuJa has dedicated teams responsible for monitoring AI decisions, ensuring accountability, and maintaining the integrity of our AI systems.

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