Professional Services

Professional services and customizations

YuJa partners with organizations to customize and deploy scalable solutions that meet their strategic goals. We offer professional services and support to help them achieve digital-accessibility compliance.

Professional Services

Achieve your goals with a company that puts you first

YuJa offers customized and flexible onboarding and structured training, along with ongoing 24/7/365 premium user support. With YuJa, you’ll have a dedicated Account Manager that understands your challenges and unique goals. Whether you’re working to increase user adoption, connect internal systems, or migrate existing assets, we’re constantly working to provide you with a suite of industry-leading services.

Comprehensive Support

YuJa is here to support your video, proctoring, and compliance journeys

Onboarding

We’ll develop curated strategies to help you mitigate risks and achieve success during implementation, instance provisioning, and training sessions.

Migration

To ensure a smooth transition, we’ll migrate your data, including LMS links, video content, and metadata, with limited disruptions to your existing workflows.

Support

We’ll offer 24/7/365 premium support for all your inquiries through video call, email, phone, and live chat, all at your convenience.

Global Professional Services

We’ll be with you every step of the way

Accelerate your growth and streamline your workflows with YuJa’s suite of intuitive products. Scale and automate the creation, remediation, and organization of your content in a few easy steps.

Design

Define a future-proof architecture for your organization’s needs.

Implement

Complete implementation on time and on budget.

Deploy

Launch your solution using a proven team and platforms.

Train

Foster success through comprehensive training and support.

Premium Support

Reliable support at your fingertips

We offer unlimited, consistent, and toll-free product support and training whenever you need it. Our experienced professional support staff can assist all users within your institution, including students, instructors, and administrators.

Security Configurations

Comprehensive controls for a secure interview experience

YuJa Candidate AI features a comprehensive set of tools that safeguard interview security by limiting device functionality, monitoring behavior in real time, and preventing access to restricted external resources to ensure the integrity of all interviews.

Customized technology

Customize next-generation technology solutions to meet your institution’s needs.

Dedicated team

Collaborate with our dedicated experts who are committed to your customer experience.

Optimized value

Achieve faster delivery cycles and return on your technology investments.

Proven methodology

Strengthen your experience with our robust architecture and strong roadmap.

Configurable system

Configure the platform with an experienced professional to suit the needs of your institution.

Lower Costs

Take advantage of our scalable technology that we provide at a low cost.

Our Services