Trust Center

Platforms Engineered to Safely Manage Your Data

As a trusted leader in highly-regulated sector solutions, we design with safety and privacy in mind. We commit to protecting your privacy by not only meeting industry standard regulations, but by exceeding them.

Secure, Industry-Aligned Privacy Frameworks

At YuJa, all of our products are independently evaluated and regularly reviewed for compliance with leading privacy standards. We protect our clients’ privacy by exceeding industry-standard regulations and aligning with our clients’ regional privacy policies.

GDPR

GDPR Compliant

The General Data Protection Regulation, the EU’s data privacy law that standardizes data protection laws across all EU member states.

FERPA

FERPA Compliant

The Family Educational Rights and Privacy Act, the US federal law that governs public entities access to educational records.

1EdTech

1EdTech Certified

A rigorous third-party data privacy evaluation completed by 1EdTech, the leading non-profit educational technology community.

Enterprise Security

Designed for System Security

Our products are validated by both internal and external security experts to ensure compliance with industry-level security standards and requirements, such as SOC 2 certification. We take the necessary measures to ensure you can use our products with confidence.

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Responsible AI

Guided By Ethical AI Principles

We’re committed to placing ethics, transparency, and responsible use at the forefront of our AI technologies. There is transformational value in AI, but it comes with risks that require proactive management to develop and deliver responsible AI solutions.

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Privacy Policy

YuJa Inc. is committed to protecting your privacy. References to “we”, “us”, “our” and “YuJa” in this document shall mean YuJa Inc., a Delaware corporation. This privacy policy document (“Privacy Policy”) applies to all the products, services and websites owned by YuJa, its subsidiaries and affiliated companies (collectively referred to as “Services”). References to “you”, “your”, “user” in this document shall mean a user of YuJa Services.

YuJa Privacy Policy is an integral part of terms and conditions for use of YuJa Services.

If you are using YuJa Services on behalf of your employer, or educational institution, this Privacy Policy does not supersede terms of any agreements between YuJa and any other party. It also does not alter terms of any agreement that you may have with your employer or educational institution.

Personal Information

Any personal information, e.g., name, address, telephone number, academic information and credit cards, (Personal information”) that you provide to YuJa is used to provide you with more personalized educational services and experience. YuJa will not share, sell, trade, loan or rent your Personal information to any third party, affiliates, or partners. We will only use the Personal information to (a) understand and meet your product needs and preferences (b) develop new services and product offerings (c) enhance existing service and product offerings (d) manage our day-to-day business and internal operations, (e) meet legal and regulatory requirements in the jurisdictions in which we operate. The use of Personal Information may be further restricted or governed by the terms of an applicable data processing agreement.

To be able to serve you, Personal information may be collected, stored, or processed on our behalf by highly trusted third-party service providers. Except where we are required by law to disclose information, we require any agent organization or person acting on our behalf to agree to comply with our Privacy Policy.

Please be aware that YuJa may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. YuJa shall inform individuals about YuJa being subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Under certain circumstances YuJa may remain liable for the acts of Third Parties who perform services on our behalf for their handling of Personal Data that we transfer to them.

Access and Choice

YuJa acknowledges that EU and UK individuals have the right to access the personal information that we maintain about them. An EU or UK individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to legal@yuja.com. If requested to remove data, we will respond within a reasonable timeframe.

We will also provide an EU or UK individual with opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. Additionally, an individual may be allowed to invoke binding arbitration to resolve disputes under certain limited conditions.

To limit the use and disclosure of your personal information, please submit a written request to the email address provided above.

Use of Cookies

In order to improve Services of YuJa, we may use ‘Cookies”. In this context, “Cookies” refers to pieces of data that your internet web browser stores on your computer when you visit a website. We may use Cookies to provide us information on how you use our products and services to better our Services. If you do not like the use of Cookies, you may set your browser to not accept Cookies, however, by doing so you may not be able access some of the Services.

Contect Collected

YuJa collects certain personal data from users during the course of providing our Services. We consider such data as strictly confidential and generally use this data only for providing and improving Services. Our collection, sharing and use of Content is governed by our agreements with educational institutions or corporations and applicable federal, state and international laws.

In the U.S., we adhere to the provisions of the Family Educational Rights and Privacy Act (FERPA), and applicable state and federal laws.

Security

YuJa maintains reasonable technical, administrative, and physical processes to safeguard the information that is stored on servers that are located in the jurisdictions where we operate. The information may be protected by use of encryption, firewalls, logical and physical access controls. If you have any concerns or questions regarding this contact us at the address given below.

Personal Information from Children

YuJa does not knowingly collect personal information from children without the consent of a parent, concerned school, or educational institution. Please contact legal@yuja.com if you believe we have inadvertently collected information about any children under 13, so that we can delete such information as soon as possible.

EU-US Data Privacy Framework

YuJa complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. YuJa has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit the Data Privacy Framework website.

In compliance with the EU-U.S. Data Privacy Framework Principles, YuJa commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. YuJa acknowledges the right of European Union or United Kingdom individuals to access their data. European Union or United Kingdom individuals with DPF inquiries or complaints regarding this Privacy Policy should first contact YuJa at:

ATTN: Legal Dept.
YuJa Inc.
84 W. Santa Clara St. Floor 4
San Jose, CA 95113
Email: Company.Counsel@yuja.com

Third-Party Data Retention

YuJa provides integrations to third-party services such as Zoom, YouTube (including YouTube API Services), and Vimeo to automate the ingestion of digital media assets from the third-party service to the YuJa Lumina Video Platform. Data retention of media assets ingested from third-party services is controlled by the user, who may choose to retain these media assets even after ending their relationship with the third-party service. The retention of data from third-party services may still be subject to the privacy policies of the corresponding third-party service.

Contact YuJa

YuJa maintains reasonable technical, administrative, and physical processes to safeguard the information that is stored on servers that are located in the jurisdictions where we operate. The information may be protected by use of encryption, firewalls, logical and physical access controls. If you have any concerns or questions regarding this contact us at the address given below.

YuJa welcomes your comments regarding this Privacy Policy. If you believe we have not adhered to this Privacy Policy, please contact us at Company.Counsel@yuja.com. We will make reasonable efforts to address any concerns you may have.

YuJa can also be contacted at the following mailing address:
ATTN: Legal Dept.
YuJa Inc.
84 W. Santa Clara St. Floor 4
San Jose, CA 95113

This document was last updated on July 20, 2026.

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