Responsible AI

Responsible AI Statement

We are committed to using AI responsibly in the products we design.

Innovative Solutions

Delivering Innovative Solutions With AI

We recognize that while there’s a transformative value in AI, it comes with risks and requires a responsible approach to managing these risks for safety and security of users. Bias, inaccurate results, and security concerns are some of the many risks companies must consider, plan for, and manage. We are committed to using AI responsibly as we develop and deliver our solutions to users all over the world, and to help our customers navigate their risks associated with the use of AI.

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AI Principles

Trustworthy AI Principles Guide Us

Ethical practices, transparency and the responsible use of technology are forefront in the development and deployment of AI technologies.

To create reliable, robust, and trustworthy AI systems, we rely on established frameworks, such as the U.S. National Institute of Standards and Technology (NIST). Our platforms are certified by security and privacy risk management programs such as ISO and SOC 2 Type 2, with audits to ensure conformance to industry security standards and requirements.

Responsible Use of AI

Our Commitment to the Responsible Use of AI

Our solutions adhere to established ethical guidelines that ensure fairness, accountability and transparency. By adhering to these principles, we aim to contribute to the creation of an regulated sector landscape that is ethical, inclusive, and optimized.

  • Transparency & Explainability
  • Privacy, Safety & Security
  • Inclusivity & Accessibility
  • Accountability & Compliance
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Delivering Results

How We Leverage AI to Deliver Results

Technology, and particularly AI, plays a pivotal role in transforming regulated sector clients efficiency and productivity.


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Personalized Learning

AI Facilitates Personalized Learning

AI enables the creation of personalized learning experiences tailored to individual student needs, fostering better engagement and comprehension.

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Efficiency and Automation

AI Helps Reduce Administrative Burden

Automation of administrative tasks allows instructors to focus on high-impact activities, streamlining processes and improving overall efficiency.

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Data-Driven Decision-Making

AI Gives Institutions Powerful Data

AI analytics provide valuable insights into performance, allowing institutions to make informed decisions to improve content and support systems.

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Equitable Learning

AI Helps Make Learning More Inclusive

AI facilitates the development of accessible content and learning materials, ensuring that education is inclusive and reaches a diverse range of learners.

Frequently Asked Questions

What is the purpose of AI technologies in YuJa Products?

YuJa’s AI technologies are used for a wide variety of use cases to push the boundaries of conventional solutions and enhance user experience and efficiency. These include clustering algorithms for document visualization, specialized computer vision for document scanning, AI-driven voice and video analysis for automatic captioning and enhanced audio descriptions, advanced recognition capabilities for handwritten mathematics and scientific content, face detection for exam integrity, and more.

Can YuJa AI be customized and/or disabled?

Yes, AI technologies and their related features can be disabled within our applications, ensuring flexibility in usage based on client preferences.

How does YuJa handle sensitive information and AI model inputs?

Our AI models operate using only the minimum data necessary to perform their designated functions. For instance, our image-based text generation AI processes only the provided image for content generation. Additionally, no client data is retained by the AI models or used to train any of YuJa’s AI technologies. All AI models are hosted within YuJa’s private cloud and function in strict accordance with our security policies.

What types of AI models and algorithms does YuJa use?

Our platform leverages a combination of AI methodologies, including clustering algorithms, computer vision models, generative AI technologies, and accessibility-focused AI remediation models.

What kind of outputs are generated by YuJa’s AI models?

The outputs generated by our AI models vary by use case. These may include structured document reading orders, the reconstruction of scanned documents into fully text-based formats, and other enhancements that improve accessibility and usability.

What data sources does YuJa use and what is your training methodology?

YuJa does not use client data to train AI models. All AI models are trained using publicly available datasets specifically designed for AI training. Any data used for model development is obtained with the explicit consent of the data owners, ensuring ethical and transparent AI training practices.

Does the AI system operate in a safety-critical sector or pose risks to human life or health?

No, YuJa’s AI systems are not used in safety-critical applications and do not pose risks to human life or health.

Does the AI system monitor or track individuals in public spaces?

No, YuJa’s AI systems do not monitor or track individuals in public spaces.

Does the AI system interact directly with vulnerable groups?

YuJa’s AI-powered tools provide alternative formats to enhance accessibility, ensuring users with diverse needs can engage with content.

Is the AI system used in law enforcement, border control, or immigration decisions?

No, YuJa’s AI systems are not used in any law enforcement, border control, or immigration-related applications.

Does the AI system have safeguards and human oversight to mitigate potential harm?

Yes, YuJa continuously reviews AI-generated outputs for accuracy and to prevent potential harm. Multiple layers of anomaly and error detection are in place, triggering human intervention when necessary.

Are the AI system’s decisions explainable, auditable, and transparent to end users?

Yes, YuJa’s AI systems provide explainable and auditable outputs, ensuring transparency for end users.

Does the AI system detect and mitigate potential biases or discrimination?

YuJa’s AI models are trained on datasets designed to minimize bias and prevent discrimination. We implement rigorous testing and monitoring to ensure fairness and avoid disadvantaging any specific groups.

Are users informed when interacting with AI, and do they have adequate training?

Yes, YuJa clearly indicates when AI is in use. Our AI systems are not designed to mimic human decision-making, and we provide support guides and 24/7 live assistance to help users effectively interact with our AI technologies.

Who is accountable for the AI system’s use and decision-making?

YuJa has dedicated teams responsible for monitoring AI decisions, ensuring accountability, and maintaining the integrity of our AI systems.

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YuJa FeedbackFlow Assessment Platform – v25.3.0 Release

YuJa FeedbackFlow Assessment Platform – v25.3.0 Release
We’re proud to announce the latest release of the YuJa FeedbackFlow Assessment Platform. This update includes simplified assessment creation to streamline navigation, improved grading-method creation, and a new split-screen assessment interface. Let’s take a look...

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