Any personal information, e.g., name, address, telephone number, academic information and credit cards, (Personal information”) that you provide to YuJa is used to provide you with more personalized educational services and experience. YuJa will not sell, trade, loan or rent your Personal information to any third party. We will only use the Personal information to (a) understand and meet your product needs and preferences (b) develop new services and product offerings (c) enhance existing service and product offerings (d) manage our day-to-day business and internal operations, (e) meet legal and regulatory requirements in the jurisdictions in which we operate.
Please be aware that YuJa may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Under certain circumstances YuJa may remain liable for the acts of Third Parties who perform services on our behalf for their handling of Personal Data that we transfer to them.
Access and Choice
YuJa acknowledges that EU individuals have the right to access the personal information that we maintain about them. An EU individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to email@example.com. If requested to remove data, we will respond within a reasonable timeframe.
We will also provide an EU individuals with opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. Additionally, an individual may be allowed to invoke binding arbitration to resolve disputes under certain limited conditions.
To limit the use and disclosure of your personal information, please submit a written request to firstname.lastname@example.org.
Content Collected during the Course of Providing Services to Educational Institutions (“Content”):
YuJa collects certain personal data from users during the course of providing our Services. We consider such data as strictly confidential and generally use this data only for providing and improving Services. Our collection, sharing and use of Content is governed by our agreements with educational institutions or corporations and applicable federal, state and international laws.
In the U.S., we adhere to the provisions of the Family Educational Rights and Privacy Act (FERPA), and applicable state and federal laws.
YuJa maintains reasonable technical, administrative, and physical processes to safeguard the information that is stored on servers that are located in the jurisdictions where we operate. The information may be protected by use of encryption, firewalls, logical and physical access controls. If you have any concerns or questions regarding this contact us at the address given below.
Personal Information from Children:
YuJa does not knowingly collect personal information from children without the consent of a parent, concerned school, or educational institution. Please contact Company.Counsel@yuja.com if you believewe have inadvertently collected information about any children under 13, so that we can delete such information as soon as possible.
E.U.-U.S. Data Privacy Framework:
YuJa has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
Receipt of Information from Third-Party Products:
YuJa can also be contacted at the following mailing address:
Attention: Company Counsel, YuJa Inc. 84 W. Santa Clara St. Floor 4, San Jose, CA 95113
This document was last updated on July 24, 2023