Department of Justice
Web and Mobile App Accessibility Rules

YuJa’s accessibility products are designed to help institutions and organizations meet the U.S. Department of Justice’s mandate for accessible websites and applications.

Accessibility Solutions Created for

US Capitol Building
  • 94.8%

    The percentage of the top million websites with at least one WCAG failure

  • 51

    The average number of accessibility errors per page

  • 94.8%

    The percentage of home pages that had detected WCAG 2 failures

According to the 2025 WebAIM Million report
  • 106

    The average ARIA attributes detected per page

  • 79.4%

    The percentage of the one million home pages that used ARIA

  • 18

    The average number of aria hidden=”true” attributes per home page

According to the WebAIM Million report

Understanding the DOJ's
Landmark Accessibility Rules

In April 2024, the U.S. Department of Justice published its first-ever final rule on web and mobile app accessibility under Title II of the Americans with Disabilities Act (ADA). The rule established clear technical standards for digital accessibility, marking a significant milestone in ensuring equal access for people with disabilities.

Key Provisions Include:

  • Technical Standards

    The final rule adopts Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the technical standard for web content and mobile applications. Developed by the World Wide Web Consortium (W3C), WCAG defines how to make digital content more accessible to people with various disabilities.

  • Compliance Timeline

    The DOJ has established a staggered implementation schedule based on population size. Those that serve populations of 50,000 or more must comply by April 24, 2026. Those that serve less than 50,000 or special district governments get an additional year to comply, April 26, 2027.

  • Who Must Comply

    The rule applies to web content and mobile applications that state and local government entities make available to the public or use to offer services, programs, and activities, including:

    • Text, images, and multimedia content
    • Online forms and navigation
    • Documents and downloadable files
    • Mobile applications and interfaces
  • Limited Exemptions

    The rule includes specific exemptions for:

    • Archived web content (meeting specific criteria)
    • Pre-existing conventional electronic documents
    • Third-party content posted on government websites
    • Password-protected individualized documents
    • Pre-existing social media posts

The Importance of
Digital Accessibility

As educational institutions and organizations increasingly rely on digital technologies for delivering services, the need for accessible websites and applications has never been more critical.

Accessibility Obligation

Despite recent changes to diversity, equity, and inclusion (DEI) programs in federal agencies, digital accessibility requirements under the ADA and Section 508 remain fully in effect. Federal guidance has clarified that agencies must continue to uphold their accessibility obligations, and laws like the ADA are unchanged.

The Department evaluated the financial benefits of making public entity websites and mobile apps accessible, which include time savings for users, especially those with disabilities, and additional earnings resulting from improved educational attainment. Annual benefits, beginning once the rule is fully implemented, total $5.3 billion.

While the DOJ's Title II rule directly affects public entities, the need for and importance of digital accessibility evolve across sectors:

  • Educational Institutions

    Department of Education initiatives are underway to issue web accessibility regulations pursuant to Section 504 of the Rehabilitation Act, which will affect any educational institution receiving federal funds.

  • Businesses Serving EU Markets

    The European Accessibility Act (EAA) enforcement begins in June 2025, requiring organizations serving EU consumers to meet digital accessibility requirements or face potential penalties.

  • Government Agencies

    Private litigation under Title III of the ADA continues to rise, with thousands of web accessibility lawsuits filed annually against private organizations.

Benefits to Society

In addition to outlining quantifiable benefits in the Final Regulatory Impact Analysis (FRIA), the Justice Department highlights "unquantified benefits" of implementing the new regulation, which "can be difficult or impossible to quantify yet provide tremendous benefit to society." Unqualified benefits to individuals, including those with disabilities, include:

Positive Impacts

  • Increased independence, flexibility, and dignity

    Department of Education initiatives are underway to issue web accessibility regulations pursuant to Section 504 of the Rehabilitation Act, which will affect any educational institution receiving federal funds.

  • Increased privacy

    When individuals can access websites and mobile apps independently, they do not need to share personal information with a third party, such as a caregiver or aide, reducing the risk of theft or misuse.

  • Increased program participation

    Inaccessibility can discourage disabled individuals from participating in government services, programs, and activities. By reducing barriers to access, more people with disabilities may choose to participate in various programs.

Barriers Removed

  • Reduced frustration

    For those with disabilities, the inability to access websites and mobile apps is a source of frustration. "In addition to the inconvenience of not being able to complete a task, this frustration can lead to a lower-quality user experience," the rule states.

  • Decreased assistance by companions

    The rule also notes that when an individual can complete tasks without the help of friends or family members, the quality of those relationships may benefit as the person with disabilities is no longer dependent on their companions, the rule states.

  • Navigation barriers eliminated

    Users can move through websites and applications smoothly using screen readers, keyboard navigation, or other assistive technologies without encountering dead ends or inaccessible pathways.

YuJa Helps Support
Accessibility Compliance

YuJa’s suite of accessibility tools for higher-education institutions and organizations are designed with accessibility in mind, including tools you need to guide you toward compliance with the Department of Justice mandates.

YuJa's team of accessibility experts is ready to help your organization navigate the DOJ's requirements and implement effective accessibility solutions.

YuJa Panorama

LMS Accessibility Platform

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YuJa EqualGround

Accessibility Governance Platform

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Frequently
Asked Questions

  • Web content is information or a sensory experience accessed via a web browser or other software, including text, images, sounds, videos, controls, animations, navigation menus, and documents. The rule would apply to any content made available to the public, unless it were "excepted."

  • The Americans with Disabilities Act (ADA) is a landmark civil rights law that prohibits discrimination against individuals with disabilities. Enacted in 1990, the ADA aims to ensure equal opportunities and access to goods, services, employment, and public facilities for people with disabilities. The law prohibits discrimination on the basis of disability in various areas, including employment, public accommodations, transportation, and telecommunications.

  • A regulation, also called a "rule," is a set of requirements issued by a federal agency for laws passed by Congress. "When Congress passed the ADA, it gave the Department the authority to make regulations that explain the rights and requirements for Titles II and III of the ADA."

  • According to the U.S. Department of Justice Civil Rights Division, the final rule applies to all state and local government entities. Examples include:

    • State and local government offices that provide benefits and/or social services, like food assistance, health insurance, or employment services
    • Public schools, community colleges, and public universities
    • State and local police departments
    • State and local courts
    • State and local election offices
    • Public hospitals and public healthcare clinics
    • Public parks and recreation programs
    • Public libraries
    • Public transit agencies
  • The DOJ enforces Title II of the ADA through lawsuits and settlement agreements. Non-compliance can result in:

    • Required policy and procedure revisions
    • Mandatory remediation of inaccessible content
    • Substantial damages payments to affected individuals
    • Ongoing monitoring and reporting requirements
  • The DOJ's rule complements existing laws like Section 508 of the Rehabilitation Act and provides clear technical standards for ADA compliance. Educational institutions must still comply with other accessibility laws such as the Individuals with Disabilities Education Act (IDEA) and Section 504 of the Rehabilitation Act.

  • Title II of the ADA may be enforced through private lawsuits in federal court. Individuals do not need to file complaints with the DOJ or any other federal agency before taking legal action. This means that educational institutions and government entities should expect potential lawsuits directly from individuals if they fail to meet compliance deadlines. Meanwhile, Title III lawsuits against private organizations have continued to increase, with nearly 2,800 cases filed in federal courts in 2023.

  • WCAG 2.1 Level AA is a set of technical guidelines for making web content accessible to people with disabilities. It represents the middle tier of WCAG compliance (between Level A and AAA) and is considered the industry standard for reasonable accessibility.

  • No. Despite recent changes to DEI programs in federal agencies, digital accessibility requirements under the ADA, Section 508, and other disability rights laws remain completely unchanged. Federal guidance has clarified that agencies must continue to provide accessibility and disability-related accommodations as required by law.

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