Deploying a Scalable Enterprise Video Platform to Meet Current and Future Instructional Needs
Albert Robinson, Associate Director of the Center for Teaching, Learning and Technology at Bronx Community College, was tasked with finding a solution that could meet the college’s needs while remaining cognizant of limited budget availability. While the main goal, at least initially, was for the platform to serve as a repository for videos, screen capture and lecture capture, captioning and accessibility were equally important considerations at the college went through its decision-making process.
Robinson said he knew the perfect solution existed, and further, he knew there were other colleges in the CUNY system that had gone through the process and were pleased with their results. “I reached out to my colleagues in the CUNY community and was connected to YuJa through a Lehman College contact,” Robinson recalled. “An account executive at YuJa actually gave us a demonstration, and right away we could see the ease of use.”
Because the college doesn’t have a large IT support team, user-friendliness is important, as it keeps support tickets manageable. But Robinson didn’t stop at one great referral. He reached out to another trusted colleague at Kingsborough Community College, who also praised YuJa’s Enterprise Video Platform as a video tool and gave a strong recommendation. Robinson noted that he has since also passed on positive referrals from himself and colleagues to others in the CUNY system. While he researched other video solutions, he said he found them not as robust or user-friendly. “We did a pilot of YuJa, and the rest is history,” Robinson stated. “Faculty love it. Staff love it, and it’s easy to use right away.”
About the Client
About Bronx Community College
Bronx Community College (BCC) is part of The City University of New York, which spans 25 campuses across the city’s five boroughs and offers a wide range of undergraduate, graduate and continuing education opportunities to students of all ages and backgrounds. BCC is home to more than 40 academic programs that prepare students to continue their education at a four-year institution or begin their career. A Hispanic Serving Institution (HSI), BCC enrolls students from nearly 100 countries.
“We did a pilot of YuJa, and the rest is history. Faculty love it. Staff love it, and it’s easy to use right away.”
Still, the pandemic caused a bit of a “shock” to BCC, primarily because the plan was to ramp up usage slowly. Usage went up more quickly than anticipated, which created license and captioning minute shortages. “This helped us build out a case to get a full license, and everyone is doing great work with the limitations we have,” Robinson said, adding that he’s looking forward to using even more services like Single Sign-On through Blackboard, the online video quizzing feature, as well as to integrate other features.
One unexpected outcome of using YuJa’s Enterprise Video Platform, Robinson said, is that instructors are able to better self-evaluate using recorded lessons. “I have heard from several instructors that when they began recording lectures, they saw areas they would like to change in their teaching or lecturing style,” Robinson shared. “Several had revelations about how they could better serve students, maybe by shortening or breaking lessons into parts, and that has helped them change the way they’ve been doing it for years.” Others have started flipping their classrooms and using class time to review the materials.
“The future is looking a little brighter at this moment, and will only get brighter as we move forward.”
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