Case study
How Trident Technical College Streamlined Its Video Solutions With YuJa’s All-in-One Video Platform
Selection
YuJa Was Selected as the Top Choice Among RFP Competitors
Trident Technical College, which has six campuses throughout three counties in South Carolina, had been using a video platform for well over a decade. When its former vendor announced that it was discontinuing its platform, the institution set out to find a replacement that could support its current and future needs and that could help it streamline its systems with one, centrally supported and maintained solution.
Leading the evaluation and selection committee was Nathan Winters, Director of Distance Learning at Trident Technical College, who helps evaluate vendors for online learning. During the selection process, Winters said YuJa stood out among its competitors. “YuJa had all the bells and whistles, and more features than other vendors,” he said. “For me, what really stood out was the technical support and YuJa’s willingness to support students, faculty and administrators with tech support.”
150+
Programs
≈ 12,000
Enrollment
1964
Founded
6
Campuses
About the Client
About Trident Technical College
Trident Technical College is a public, two-year, multi-campus community college that provides quality education and promotes economic development in South Carolina’s Berkeley, Charleston and Dorchester counties. An open-door institution of higher education, and one of the largest institutions in the state, Trident Technical College welcomes and serves students from the rich variety of backgrounds in its service area.
To help students meet their goals, the college offers applied technical associate degrees, diplomas, certificates, and university transfer associate degrees. Additionally, the college offers high school dual enrollment partnerships, apprenticeship programs, customized workforce training, and personal enrichment opportunities.
“YuJa had all the bells and whistles, and more features than other vendors.”
Making the Switch
Migration Encompassed Several Elements and Was a ‘Large Process’
In addition to integrating YuJa with D2L Brightspace, Trident Technical College’s learning management system, the institution had videos stored both in its previous platform and in a home-grown video server that needed to be migrated.
“We have had a media server on prem for well over a decade and the server itself was tired, old and obsolete,” Winters shared. “We had been trying to migrate that media off the media server for quite some time and getting YuJa in place was definitely a big benefit to getting that offloaded off of our media server.”
The LMS was connected using an LTI integration. “It was relatively seamless,” Winters said about making the switch to YuJa. “We went in and created accounts for all of the instructors so when they logged on for the first time they would have an account, so there was a bit of legwork on our end, but we felt comfortable following the lead of our customer service person at YuJa.”
Use Cases
Instructors Use YuJa in a Variety of Ways
Cyril Samonte, Video Production Manager for Distance Learning and the YuJa Lead, took charge of helping instructors get integrated with YuJa Software Capture. “It’s very vast, but a lot of the instructors – pretty amazingly and with the great assistance from the YuJa support staff – took to it pretty quickly,” Samonte said. “Word of mouth about YuJa’s ease of use got around, and so far it has been a good experience.”
Samonte said that so far, lecture capture, video editing and quizzing have been the most widely used features and tools within the Video Platform, calling it a “great success.” Instructors use videos in numerous ways, from show-and-tell to incorporating quizzes, to record from mobile devices, and to edit older videos to make them more current. “We’re sitting on the tip of the iceberg on ways to incorporate YuJa into courses,” Samonte said.
“It’s very vast, but a lot of the instructors – pretty amazingly and with the great assistance from the YuJa support staff – took to it pretty quickly.”
Recording and Editing
YuJa’s Tools Benefit Instructors and Students
As instructors become more familiar with YuJa’s tool sets, they’re expanding their uses, including with lecture capture and video editing. “Instructors are capturing their lectures at home,” Winters noted. “They’re able to edit it the way they want to and then create engaging course content. The way we have YuJa embedded with D2L it’s right in front of them, so they can see we have this tool. It’s not hidden away like our told tool was.”
Samonte shared that for beginners especially, the video editing tools are intuitive. “We don’t get many questions,” he said.
In addition, YuJa’s media platform allows students to log in from their mobile devices from anywhere and at any time. “Before, we had some of that capacity, but I think YuJa really streamlines that for us,” Winters stated. “Streamlining our video platform has been a good thing. Before, we had instructors putting videos on YouTube, some were using our in-house video server, and some were using our other vendor. YuJa has allowed us to get everything into one server and get everybody on the same page.”
“Streamlining our video platform has been a good thing. Before, we had instructors putting videos on YouTube, some were using our in-house video server, and some were using our other vendor. YuJa has allowed us to get everything into one server and get everybody on the same page.”
Support
Support at YuJa is Second to None
Winters said that when he put out the RFP for a new video platform vendor, there were a number of questions related to support, the model of training, and “YuJa was the only company we interviewed that actually would train the faculty and then would provide support for students, faculty and administrators,” Winters said.
From deployment to training and ongoing technical support, YuJa’s support team is unrivaled. “We’re kind of amazed,” Samonte said. “If there is a problem, it gets solved very quickly with the support staff. Even on weekends; if I get something on a late Friday, I will email support and get something back over the weekend, which is quite amazing.”
Highlights
01.
02.
03.
Trident Technical College selected YuJa from a field of RFP competitors for its robust feature set.
02.
The college had to migrate content from its previous vendor and a home-grown video server, as well as connect YuJa with the D2L Brightspace learning management system.
03.
Trident Technical College’s tech team has been impressed not only with the Video Platform, but with YuJa’s ongoing total user support.
“When we came on board, it was a huge change for our department, but our experience has been seamless. YuJa has provided us excellent customer service, migrated videos off our server, and provided great training and support.”
Nathan Winters, Ed.D., Director of Distance Learning at Trident Technical College
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