YuJa is a great example. It started with a purpose-built Video Platform for teaching and learning, and for delivering educational content at scale. Since then, several products have been added to the suite of tools, including those that focus on delivering accessible content, managing data and storage, test proctoring, and audience engagement.

While the company continues to serve the higher education market, the focus has been on deepening its impact. Rather than expanding horizontally, YuJa “serves a single audience with a number of different products that serve them more effectively, all within the same realm,” Arora said.

“The pandemic accelerated a need to become more digital not just in teaching and learning, but in all interactions.”

The pandemic led to a big increase in utilization of video in higher education, as institutions worldwide were forced to get on board. After nearly 100 percent utilization, usage has gone down, but not to pre-pandemic levels. The pandemic accelerated a need to become more digital not just in teaching and learning, but in all interactions.

“That means our products become much more pervasive, but it also means there’s a need to do things better and more cost effectively. So if you’re going to manage larger volumes of content, you’re going to make content a central part of the strategy, you have to make that more accessible,” Arora said. In addition, everyone should benefit from media, and with a centralized, enterprise-deep strategy, they can. 

Vonder Haar also asked how AI would impact the development of video related applications and how it has impacted YuJa’s roadmap and go-to-market strategy. AI is already being used in technologies like automatic transcriptions and captioning, and to extract valuable insights. In higher education, though, Arora said institutions tend to take a more measured approach to implementing new technologies.  

Fostering a culture of innovation and continuous improvement is essential to keep pace with evolving technologies and pedagogical trends. In the future, Arora said he sees AI being used in other meaningful ways that keep the academic rigor of the institution, but noted it will be institution-led.

See the full interview.

Using Video Outside of the Classroom to Engage and Support Potential Students

Reaching Potential Students

Video offers an ideal way to reach out to potential students. Unlike text and photos, video offers an immersive experience where potential students can see your campus and the surrounding community.

Instructors and staff can introduce themselves, and the traditional campus tour can go online for students and their families who may not be able to visit in person, including those internationally. 

Consider integrating video content that shows:

• Campus facilities: What do the dorms look like? How big are the classrooms and classes? How active is the student center? Videos of your campus can help answer these questions for potential students.
• Faculty and programs: For many students, and particularly graduate students, access to skilled researchers and academic faculty is a deciding factor in school choice. Choose faculty to introduce different schools, departments, courses, and who they can expect to learn from if they attend your institution.
• The campus community: Show potential students their future classmates. Get video of fun events like the annual water balloon fight, or a charity fundraiser to share with potential students.

Attracting International Students

”Creating rich video content of your campus, community and the surrounding town can give international students an orientation of the area long before their flights touch down.”

At many colleges and universities, international students make up a significant percentage of the student body. For an international student, there may not be an opportunity to visit the campus. Creating rich video content of your campus, community and the surrounding town can give international students an orientation of the area long before their flights touch down.

To appeal to potential international students, share more than just information about your campus and community.

• Interview current international students, and consider offering some interviews  (or captions) in the native language.
• Show meetings of international student groups, clubs and activities.
• Include tours of graduate student housing, including off-campus housing if you’re able.
• Share success stories of current students or alumni, highlighting impactful community initiatives, and showcasing campus events and activities contribute to a vibrant and engaging culture.
• Use testimonials and behind-the-scenes glimpses to help ignite curiosity and drive students to take the next step.
• Consider hosting a Q&A session for prospective students.

Creating an Alternative to the Campus Visit

While many students will make a campus visit, either before accepting their admission or the summer before they attend, this isn’t an option for all families. A well-rounded video library can provide students with access to much of the information available during a campus visit.

• Use lecture capture technology to capture classes and workshops offered during campus visits.
• Record a campus tour. Take the time to explore, just like a potential student might.
• Get as many people as you can, instructors and students, on camera to help highlight the campus and its community.
• Create video tutorials for the first day on campus, from moving in to picking up a parking pass and student ID. That way, all students can quickly find how to do these tasks whether they were able to attend orientation or not. 

Interactive video experiences can help educational institutions build trust and credibility while compelling potential students to consider the institution as a valuable partner in their educational journey. Using video for non-instructional purposes presents an opportunity for colleges and universities to attract and support students at all stages of their educational journey. 

The Role of Live Streaming in Higher Education

In terms of education, though, live streaming is still a fairly new endeavor. Live streaming refers to streaming media in real time. Before the mid-2010s, institutions typically didn’t offer live streaming because often, students didn’t have the internet bandwidth required to support it. “Advances in features like adaptive bitrate streaming, which provides the ability to record while simultaneously streaming for later viewing, have allowed colleges and universities to expand live streaming programs to the benefit of students,” said Nannette Don, Director of Sales. Now, even if students can’t stream a lecture at all, they still have the option to securely download and review the lesson. There are a number of other benefits to live streaming in higher education:

“Prior to the 21st century, if a learner couldn’t make it to the physical building for their education, they simply missed out. But the evolution of the internet and technology, hardware — and later software — have modernized video in education, making education more flexible and accessible.”

Live Streaming Removes Barriers

Colleges, universities and other enterprises have been able to implement live streaming as one of a variety of tools to aid students in their education. Higher education institutions can reach more students than ever before, which is an advantage both to students and the institutions. Students who have full time jobs, family obligations, health issues or a myriad of other barriers to education can now live stream their instruction with only access to a stable internet connection.

Live Streaming Builds Trust

When a classroom lecture is streamed live, students have the advantage of observing things they might not be able to pick up in other forms of communication like email or a phone call. By reading facial expressions and mannerisms, students can better understand tone and infer meaning through what is said and demonstrated live. 

Live Streaming Creates Connections

Students in online classes can sometimes have feelings of disengagement or apathy. By offering ways to engage with one another and the professor, students can create meaningful connections just like if they were in a traditional classroom setting. Teachers can offer real time question and answer sessions, office hours and more through various software applications. “YuJa supports multi-source live streaming, which includes casting to multiple sources from a number of angles, truly giving students the feeling that they’re in that classroom or space,” Don highlighted, adding that students can be as interactive as they want during the discussions. 

How Are Colleges and Universities Using Live Streaming?

As you can imagine, the possibilities with live streaming educational content are endless. With creativity and a willingness to learn and participate, higher education institutions are finding unique, innovative ways to implement live streaming. 

The student counselors at Texas Wesleyan University’s Community Counseling Center, along with faculty and staff, have continued to train the next generation of counselors by providing virtual services for more than 320 clients. 

The role of live streaming in education has quickly evolved from a “nice to have” to a must have, particularly during the current pandemic. Whether it’s a sporting event, fitness class, concert, commencement or a traditional classroom lesson, live streaming enhances the experience for students who can’t be present in person or who want to view the event later. 

Be unstoppable in your quest to educate students. With a drive to better serve learners, combined with YuJa’s video enterprise platform, anything is possible.

Effective Captioning Strategies: When to Use AI Versus Human

What’s the Difference Between Transcripts and Captions?

Transcriptions are the text form of an audio file. Transcripts include the words you hear and may also include other details, such as background noises, pauses, or music.

Captions are a type of transcript also includes anything isn’t visual, such as sound effects. Captioning divides transcript text into into time-coded chunks known as caption frames. Time-coded frames typically appear on screen as text corresponds to the spoken words in a video.

Having transcriptions and captions available is especially important for those who have little or no hearing, but it also is helpful in situations where it’s inappropriate to listen to something with the sound on. Students also cited using captions and transcriptions to help them focus, retain information, to overcome audio issues, and in studying for exams.

Both captioning and transcripts are alternative formats that provide users with greater accessibility. Here are a few things to keep in mind when you’re thinking about whether to use human or AI for captioning and transcription.

Human and AI Each Have Benefits

There are two main types of transcription or captioning services, human and artificial intelligence (AI). Each option has it’s unique benefits, and depending on your needs, both have advantages to consider based on your application. Chances are that your organization will find a need for both services. It’s less “human versus AI ” and more understanding when each will serve a better purpose for your needs at the time.

Artificial Intelligence Use Cases

If you’re in a time crunch, you can’t beat the speed of AI. The software recognizes speech and translates it to text in real time. YuJa’s AI-based automated speech recognition (ASR) provides captions and transcriptions that are 90-95% accurate on live events and on-demand recorded content.

Over time and usage, the artificial intelligence engine continues to learn and improve.

Some companies go a step further to improve accuracy of AI transcription and captioning. YuJa’s automatic captioning accuracy is validated internally with YuJa Product Team staff on a semi-monthly basis. These tests are carried out on various accents, dialects, and regions of the world to determine the accuracy of the software.

When you need a transcription in multiple languages, AI is a great tool. Sending an audio file out for human transcription in this type of scenario would not only be cost prohibitive, but timely. Many professional transcriptionists only transcribe to their native language, so you would need several people to transcribe one file.

If you need multiple language transcriptions, look for a video solution that provides captioning and transcription in a variety of languages, from English, to Spanish, French, German, French, Mandarin, Arabic, and others.

When to Consider Human Transcription

Because humans have the capacity to understand complex information, human transcription and captioning is the go-to choice for accuracy. YuJa Pro Captioning, professional human captioning, provides 99%+ accuracy.

Language is complex. Humans understand this. We know about and can decipher homonyms. We have the capacity to pick up on changing topics, people using acronyms, interruptions, or speakers with regional dialects or accents, and humans can account for those and other language nuances in the transcript.

While human transcription may take longer to generate, it’s less likely that you will have to go back and re-listen to audio to gain clarity after reading the transcript.

Human transcription and captioning also should be considered in other instances, such as when there are several speakers, when speakers have thick accents, or there is a lot of background noise.

Integration is Crucial

When considering human and AI services for your enterprise or institution, it’s ideal to look for a company that integrates with both. That means the organization understands its customers’ each have unique needs and instances in which human or AI transcriptions and captions would better serve them.

The YuJa Enterprise Video Platform integrates with third-party human captioning services for both automated and manual workflows. Our captioning partners provide ADA-compliant (99%+) captioning solutions to YuJa customers. Caption workflows can also be managed and turned on-and-off when appropriate. YuJa currently supports the following providers: 3Play Media, Rev, Cielo24, AST CaptionSync, as well as some region-specific vendors.

The Benefits of HTML5-Based Video Delivery

YuJa’s HTML5 Player offers a versatile, customizable experience for users on any device, whether it’s a desktop computer, laptop, tablet, Apple or Android mobile device. The HTML5 Player is available for both single-stream and multi-stream video recordings, and can be branded to match the institution’s colors. Users can easily modify the viewing experience to meet their own needs by resizing windows, expanding or reducing the Sidebar, and toggling thumbnails and captioning on or off.

In addition, the HTML5 video editor is non-destructive, which means you can roll back mistakes. This is a benefit for students in rural areas where the internet connection may cut out, as it prevents loss of content. Below are some of the other widespread benefits of HTML5 for institutions and students:

Benefits for Institutions

While users may see the benefits of HTML5 technology in the user experience, some of the benefits of HTML5 provide institutions with improved functionality and ease-of-use.

• Branding and Customization: HTML5 technology facilitates color customization of the Media Player, including navigation bars, EnterpriseTube, and adding customization by departments to help make the library and video player have the look and feel of your organization.
• Accessibility: HTML5 offers increased accessibility options and 508 compliance, necessary in today’s world.
• Implementation of Mobile Programming: With full playability on a range of devices, HTML5 enables institutions to offer lecture captures and other programming on desktops, laptops, tablets, and mobile devices.

Benefits for Users

HTML5 offers an ideal solution for students to view media on any device with a versatile and functional video experience. Users will see all of the following with HTML5:

• Shorter Loading Times: HTML5 provides a faster and better viewing experience than other types of video players, with reduced buffering times, even for users on slower internet connections.
• Enhanced Playability: Since HTML5 technology is browser-based, it works effectively on nearly any system, including Windows, iOS, and Android. Streaming is accessible on both computers and mobile devices.
• Reduced Battery Drain: Playing video in an HTML5 player requires less battery power, whether the user is streaming video on a laptop, tablet, or smartphone.
• Additional Interactivity Options: HTML5 streams provide interactivity through captions, subtitles, thumbnails, and various playback controls that students can adjust based on their preferences.

The Legacy of Judy Heumann, “The Mother of Disability Rights”

As a child in 1949 living in Brooklyn, New York, Heumann contracted polio and began using a wheelchair for mobility. At the age of five, she was deemed a “fire hazard,” and denied entry to school, according to her website. As a child, her mother advocated for her and she was eventually allowed into school. Though this was among the first discriminatory acts against her, it was not the last. 

“Some people say that what I did changed the world, but really, I simply refused to accept what I was told about who I could be. And I was willing to make a fuss about it.”

“It was still a radical claim that disabled people didn’t see themselves, or their conditions, as something to be pitied. Or that they insisted what most held them back wasn’t their health condition but society’s exclusion — maybe attitudes that they were less capable to do a job, go to college or find romance; or a physical barrier, like a sidewalk without a curb cut,” said NPR’s Joseph Shapiro in an article about Heumann.  

Shapiro shared that he wrote an article about disability rights in 1987 in which Heumann said “Disability only becomes a tragedy when society fails to provide the things we need to lead our lives — job opportunities or barrier-free buildings, for example,” she said. “It is not a tragedy to me that I’m living in a wheelchair.” The article was not published because the idea she relayed seemed so “unexpected and strange.”

Starting a Revolution

In 1970, after Heumann passed her oral and written teaching exams, but she ultimately failed the medical exam where she was again deemed a “fire hazard.” This time, examiners said she would not be able to evacuate children or herself during an emergency. Heumann sued the board of education to allow her to become a teacher. The New York Times headline read “Woman in Wheel Chair Sues to Become Teacher” and the article noted she would be the city’s first teacher in a wheelchair. Her lawyers said the case was the first such civil rights suit ever filed in a federal court. 

She was instrumental in the development and passage of Section 504, the Individuals with Disabilities Education Act, the Americans with Disabilities Act, the Rehabilitation Act, and the UN Convention on the Rights of Persons with Disabilities, which “have been advancing the inclusion of disabled people in the US and around the world and fighting to end discrimination against all those with disabilities.”

“Section 504 became a model for the ADA, which would extend the principles of non-discrimination to all public accommodations, employment, transportation, communications and access to state and local government programs,” NPR said. That means if you’ve ever used an elevator in a subway station or busy public area, if you used the curb cuts to more easily get on a sidewalk, or if you’ve used the accessible restrooms in a public space, you’ve benefited from the ADA. Closed captions, transcripts, and website accessibility, are all other examples of services for disabled people that benefit everyone. 

When Richard Nixon vetoed the 1972 Rehabilitation act, Heumann helped lead a protest that shut down traffic in Manhattan. She also launched a 26-day sit-in at a federal building in San Francisco to get Section 504 of the revived Rehabilitation Act enforced. “(The sit-in) has often been described as the longest nonviolent occupation of a federal building in American history,” The New York Times reported.

More Advocacy Efforts

Heumann never stopped at securing rights for herself, but continued her work for others. Heumann co-founded the World Institute on Disability (WID), which was among the first global disability rights organizations led by people with disabilities. The institute is “dedicated to designing, building, and supporting whole community solutions by removing barriers to include people with disabilities.”

Heumann served the Clinton Administration as the Assistant Secretary for the Office of Special Education and Rehabilitative Services in the Department of Education from 1993 to 2001. From 2002 to 2006, she was the World Bank’s first Adviser on Disability and Development. 

She was appointed by President Barack Obama as the first Special Advisor for International Disability Rights in the U.S. Department of State, a position she held from 2010-2017. She also was the Director for the Department on Disability Services and responsible for the Developmental Disability Administration and the Rehabilitation Services Administration. 

The American Civil Liberties Union said she traveled to countries on every continent to help change the way people perceive those with disabilities and to help remove barriers they face in their everyday lives. Between 2000 and 2015, 181 countries passed disability civil rights modeled after the ADA, according to NPR.

Documentary and Book Release

Just before the pandemic, Heumann was featured in a documentary released at the 2020 Sundance film festival. “Crip Camp: A Disability Revolution,” was about Heumann and others who attended a summer camp (Camp Janed) for children with disabilities in the Catskills. Heumann later was a counselor at the camp. Camp Janed became “the beginnings of a revolution.”

“What I want is for the book and the film — and other books and films — to allow people to recognize the real absence of representation of disability in media, broadly speaking”

Heumann also has a memoir, “Being Heumann: An Unrepentant Memoir of a Disability Rights Activist.” Heumann told The Cut, “What I want is for the book and the film — and other books and films — to allow people to recognize the real absence of representation of disability in media, broadly speaking. Black disabled people, Latino disabled people, Asian disabled people, indigenous disabled people, disabled people with visible and invisible disabilities — they’re pretty absent. And yet, in the United States, it’s more than 20 percent of our population. Disability is something that all families experience, temporarily or permanently.”

“Some people say that what I did changed the world,” she wrote, “But really, I simply refused to accept what I was told about who I could be. And I was willing to make a fuss about it.”

Learn more about Judy Heumann on her website. 

Photos courtesy of Judithheumann.com

Benefits of YuJa’s Cloud-Based Storage Solution

Cloud storage is easily scalable, reliable and on-demand. Designed by engineers, scientists and PhDs with a track-record of deploying large-scale distributed systems, the YuJa Cloud is the nucleus of our Video Platform. Every tool within our products leverages the YuJa Cloud technology to deliver a high impact user experience.

Cloud hosting uses a network of connected devices to save files, documents and other media to a remote database, rather than storing them on a computer’s hard drive, a local storage device or an on-site server that is maintained by the organization. Information is retrieved using the internet.

YuJa’s Cloud-Based Storage Offers Many Benefits

Our cloud-based storage is scalable. YuJa’s cloud infrastructure allows your organization to be responsive to demand, whether that means quickly scaling up or down. Storage can easily be expanded to meet the needs of your institution or organization with minimal additional investment. 

We handle the maintenance. Unlike with local storage options, there’s no need for costly hardware purchases or routine maintenance for your staff. YuJa’s skilled support team cares for your data around the clock.

Cloud-based computing makes collaboration simple, effective and practical. Teams can work together from remote locations and access documents from anywhere.

Hardware failures won’t impact your data. Using a cloud-based solution means that the risk of catastrophic local hardware failures is minimized. Cloud-based solutions offer reliability and redundancy to prevent the risk of hardware failure impacting your content.

Cloud-based storage reduces capital expenditure. Using the cloud makes data storage an operating expenditure. Low subscription costs limit initial capital expenditures, and affordable options allow you to easily store all of your institution’s data.

Built-in redundancy ensures consistent availability of your data. YuJa’s cloud-based infrastructure is deployed in multiple physical data center locations across several availability zones and redundant sub-systems. It may sound complicated, but what it means for organizations is that users can access information any time, from anywhere. 

Cloud-based solutions are practical and sustainable. They require far fewer resources for construction, maintenance, and use than local storage options.

Institutions Trust YuJa’s Cloud Infrastructure

The City University of New York (CUNY), Stanford University, Nevada State and Trent University are just some of the hundreds of organizations in North America and beyond that trust YuJa’s Cloud infrastructure to safely and securely store their data 24/7/365.